Terms And Conditions Of Sale
Ver: Sep 1, 2024
- BH STORE – www.bytepay.my
- By using Byteharvest Sdn Bhd’s (BH) website and BH’s Products and services
(“Products” or “Services”, as applicable), you agree to be bound by the current version of
the terms and conditions provided herein (the “Terms”). You may not use this website or any
of our Services for any illegal or unauthorised purpose nor may you, in the use of the
Services, violate any laws in your jurisdiction (including but not limited to copyright
laws).
- TThe Terms form part of (and should be read in conjunction with) the terms
and conditions governing your contractual and commercial relationship with us and under
which we provide our Services to you.
- By accessing and browsing through the website, or otherwise purchasing our
Services, (a) you agree to be bound by the Terms and any of the related policies and/or
guidelines, including any subsequent changes or modifications to them; and (b) you agree and
consent to BH as well as its authorised agents, authorised service providers, related and/or
associated companies and relevant third parties collecting, using, disclosing and/or sharing
your personal data in the manner set forth in these Terms.
- These Terms supplement but do not supersede nor replace any other
consent(s) which you may have previously provided to us. .
- We may from time to time update these Terms, at its sole discretion and
without prior notice. The amended Terms shall be effective as soon as it is published on the
website. Please review these Terms periodically as your continued use of the website and our
Services is deemed acceptance of any revised Terms in force at the time.
- If you have any queries about these Terms, please email us at the email
address provided below.
- admin@byteharvest.com
- USE OF THE WEBSITE AND OUR SERVICES
- Your attention is drawn to with BH’s Privacy Policy on our website. This
website and/or our Services is not directed at any person in a jurisdiction where access to
and/or use of our Services is prohibited. You are responsible for ensuring that you are in
compliance with all laws, regulations and rules applicable to you in relation to your use of
the website and/or our Services. 2.2 All content contained in the website and/or provided to
you in connection with our Services (the “Content”) may be viewed for your personal
reference only. All Content are protected by copyright, trademark and other laws and are the
property of BH, unless otherwise noted. Unauthorised use of such materials may violate
copyright, trademark and other laws. You may download and print portions of the materials
for non-commercial and informational use. Copies that you make of the material must bear any
copyright, trademark or other proprietary notices located on our website, which pertain to
the material being copied. Any other sale, modification, re-production, re-distribution,
publication or re-transmission of any information from our website, in whole or in part
without the prior written permission of BH is prohibited.
- PROHIBITED USES
- In addition to other prohibitions as set forth in these Terms, you are
prohibited from using this website or its content: (a) for any unlawful purpose; (b) to
solicit others to perform or participate in any unlawful acts; (c) violate any
international, federal, provincial or state regulations, rules, laws or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual
property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage,
intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race,
age, national origin, or disability; (f) to submit false or misleading information; (g) to
upload or transmit viruses or any other type of malicious code that will or may be used in
any way that will affect the functionality or operation of this website and our Services or
of any related website, other websites, or the internet; (h) to collect or track the
personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or
scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the
security features of the Services or any related website, other websites, or the internet.
We reserve the right to terminate your use of the Services or any related website for
violating or threatening to violate any of the prohibited uses.
- DISCLAIMER AND LIMITATION OF LIABILITY
- To the extent permitted by law, you shall bear your own risk when
purchasing any Products from this website. The information contained in this website is
provided for informational purposes only and is not meant to substitute for the advice
provided by your doctor or other health care professional. You should not use the
information available on or through this website for diagnosing or treating a health problem
or disease, or prescribing any medication. Information and statements regarding the Products
featured in this website have not been evaluated by any regulatory authority and are not
intended to diagnose, treat, cure, or prevent any disease, and the results reported, if any,
may not necessarily have the same results on all individuals
- It is your responsibility to carefully read all Product packaging before
use. All Products should be used strictly in accordance with their instructions, precautions
and guidelines. It is also your responsibility to check the Product ingredients to avoid
potential allergic reactions.
- You should ensure that you have appropriate internet security arrangements
in place when accessing the website and/or our Services.
- We may from time to time remove the Services for indefinite periods of
time or cancel the Services at any time, without notice to you.
- This website and/or our Services contain information which are made
available “as in” and there are no responsibilities or warranties (express or implied) as to
the accuracy, quality or fitness for any particular purpose of the website and our Services
or the contents provided therein.
- This website and/or our Services may contain third party content, which is
provided “as is”, without representation or warranty of any kind. We do not warrant the
accuracy, timeliness, completeness, adequacy, truthfulness or fitness for any particular
purpose of any third-party content, and we shall not be liable to any party with respect to
any actual or alleged inaccuracy, untimeliness, incompleteness, inadequacy, untruthfulness
or unfitness. Furthermore, whilst we will exercise a reasonable degree of care and skill to
review third party content uploaded to this website, it shall not be liable for any breach
of intellectual property or other proprietary right asserted by a party who is not the third
party content provider. If you are concerned about a potential breach of your intellectual
property rights, please contact us at the email address provided below.
- We shall not be responsible for the privacy policies and practices of
other sites even if you access them using links from our website and recommend that you
check the privacy policy of each site you visit and contact its owner or operator if you
have any concerns or questions. A link from this website to an external website is not an
endorsement or recommendation.
- If you have accessed this website through a link from a third-party site,
we shall not be responsible for the privacy policies and practices of the owners or
operators of that third party site and recommend that you check the privacy policy of that
third party site and contact its owner or operator if you have any concerns or questions.
- To the extent permitted by law, we shall not be liable under any
circumstances for any loss or damage of any kind including, without limitation, any direct,
special, indirect or consequential loss or damage, arising out of or in connection with the
access or use of this website and/or our Products and Services, from any reliance that may
be placed by any person on any information of whatever nature which may be made available to
that person as a result of using this website and/or our Products and Services, or from the
violation of any of the provisions of these Terms by any users.
- SERVICES, PRICES AND PAYMENT
- Prices for the Products and Services are subject to change without notice.
We reserve the right at any time to modify or discontinue any Product or Services (or any
part or content thereof) without notice at any time
- We shall not be liable to you or to any third-party for any modification,
price change, suspension or discontinuance of the Services.
- We reserve the right to restrict the sale of our Products or Services to
individuals,
specific geographic regions, or jurisdictions. Such limitations may be exercised on a
case-by-case basis. We also reserve the right to regulate the quantities of any Products or
Services we provide. Descriptions and pricing of our Products and Services are subject to
change without prior notice, as determined solely by us. We reserve the right to cease
offering any Product or Service at any time. Any offers for Products or Services made on
this site is void where prohibited.
- We do not warrant that the quality of any Products, Services, information
or other material
purchased or obtained by you will meet your expectations, or that any errors in the Services
will be corrected.
- In relation to the online payment system, to the extent permitted by law,
we shall not be
liable for any loss or damage (including but not limited to any direct, indirect, special,
incidental or consequential damages) suffered by you due to the following reasons: (a) any
malfunction or delay, interruption, unavailability, suspension or any other restrictions
affecting your online payment; (b) any error, failure or suspension of your bank payment
mechanism; or (c) any other reasons arising from or related to third-party online payment
systems.
- SUBSCRIPTION TERMS
- By electing to enter into a subscription plan in respect of the Products
and/or Services, you accept these additional terms in this paragraph 6.
- Subscription Term and Renewal: The initial subscription term shall be as
elected by you at the time of subscription of any Products and/or Services (monthly,
quarterly, semi-annually or annually) (“Subscription”). The Subscription will automatically
renew for a subsequent term equal to the preceding term at the prevailing subscription terms
and fees, unless terminated by no less than three weeks’ written notice prior to the end of
the existing term. Your Subscription may be subject to a minimum subscription period if you
receive a promotion, gift, discount or other extra benefits (the “Minimum Subscription
Period”).
- Deposit: You agree to pay a deposit in respect of any Product that is part
of your Subscription, in an amount that will be stipulated at the point of subscription.
- Early Termination: If you terminate the Subscription prior to its expiry
or the expiry of the Minimum Subscription Period, you will not be entitled to any refunds
and you will be responsible for the remaining subscription fees. You will continue to have
the use and access of your Subscription until the applicable expiry date.
- Payment Terms: You may pay your credit or debit card, or in some payment
method we provide and/or agree to. You authorise BH to charge your nominated bank account or
credit card in specified amounts on the applicable payment dates and this arrangement will
continue to be in effect until you notify us in writing to terminate it, or until we receive
a notification from the bank. BH reserves the right to terminate this payment arrangement at
any time in its sole discretion. If BH is unable to make any deduction or settlement for any
reason whatsoever, you shall remain liable to BH for any outstanding amount, including any
fees or charges levied by the bank for the failed deduction attempts.
- Default: If you default on any of your payment obligations, BH reserves
its right to suspend, restrict or terminate any Subscription, Product or Services it
provides to you. In the event of default, you shall be billed the remaining Subscription
fees in a single lump sum, such amount becoming due and payable immediately. You shall also
be liable for all the legal, administrative and other costs BH incurs in recovering payment
from you of all amounts due and payable.
- Responsibilities: It is your responsibility to ensure that (a) you have
provided BH with
accurate and complete information at all times; (b) you notify BH immediately if there are
any changes to the information you provided to BH; (c) you have sufficient clear funds
available on the scheduled payment date throughout the Subscription; (d) comply with all
applicable laws, rules and regulations, and any requirements or restrictions which BH may
impose in relation to your Subscription; and (e) comply with all instructions, notices or
directions issued by BH in relation to your Subscription.
- LIABILITY
- You use the payment provided by BH at your sole risk. To the fullest
extent allowed by law, BH does not give any assurances or guarantees, either express or
implied, in relation to such recurring payment arrangements. BH shall not be liable for any
loss, cost, delay, error, neglect or omission in facilitating the payment under arrangements
by credit card, other payment methods provided by BH or any unsuccessful payment. To the
extent permitted by applicable law, BH shall not be liable under any circumstances for any
loss or damage of any kind including, without limitation, any direct, special, indirect or
consequential loss or damage, arising out of or in connection with these Terms.
- PRODUCT WARRANTY
- To the extent permitted by law, this warranty and the remedies set forth
are exclusive and in lieu of all other warranties, remedies and conditions, whether oral,
written, statutory, express or implied. BH disclaims all statutory and implied warranties,
including without limitation, warranties of merchantability and fitness for a particular
purpose and warranties against hidden or latent defects, to the extent permitted by law. In
so far as such warranties cannot be disclaimed, BH limits the duration and remedies of such
warranties to the duration of this express warranty and, at BH’s option, the repair or
replacement services described below. Some laws do not allow limitations on how long an
implied warranty (or condition) may last, so the limitation described above may not apply to
you.
- BH warrants the Products listed on its website against defects in
materials and workmanship when used normally in accordance with BH’s published guidelines
for a period of three (3) years from the date of original purchase by the end-user
purchaser, or for such period of time equivalent to the lease duration of the Product (the
“Warranty Period”). BH’s published guidelines include but are not limited to information
contained in technical specifications, user manuals and service communications.
- This warranty does not apply:
- to consumable parts, such as batteries
or protective coatings that are designed to diminish over time, unless failure has
occurred
due to a defect in materials or workmanship;
- to cosmetic damage, including but not
limited to scratches, dents and broken plastic on ports unless failure has occurred due
to a
defect in materials or workmanship;
- to damage caused by use with a third party component
or Product that does not meet the Product’s specifications;;
- to damage caused by
accident, abuse, misuse, fire, liquid contact, earthquake or other external cause;
- to
damage caused by operating the Product outside BH’s published guidelines;
- to damage
caused by service (including upgrades and expansions) performed by anyone who is not a
representative of BH or BH’s designated service provider;
- to a Product that has been
modified to alter functionality or capability without the written permission of BH;
- to
damage caused by normal wear and tear or otherwise due to normal aging;
- if any serial
number has been removed or defaced from the Product,
- or to any Product not directly
purchased from BH (to be evidenced by proof of purchase).
- If during the Warranty Period, you submit a claim to BH in accordance
with this warranty,
BH may, at its option:
- repair the Product, using new or previously used genuine parts
that have been tested and passed BH or its supplier’s functional requirements;
- replace
the Product with a replacement Product of the same model (subject to availability of model /
design) that is new or comprised of new and/or previously used genuine parts and has been
tested and passed BH or its supplier’s functional requirements;
- or exchange the Product
for a refund of your purchase price. BH may request that you replace certain parts and, in
such circumstances, the replacement parts assume the remaining Warranty Period or sixty (60)
days from the date of replacement or repair, whichever is longer. If any Product or part is
replaced or a refunded, any replacement item becomes your property and the replaced or
refunded item becomes BH’s property.
- If you receive a damaged, defective, or incorrect Product, please contact
our customer
support immediately. BH will assist you in obtaining the warranty service. BH reserves the
right to charge any associated costs and expenses to you, depending on the status of the
Product. 8.6 If BH determines that this warranty does not apply, you will be responsible for
the costs of repair and/or replacement of Product or part(s) thereof based on the following
rates (as may be amended from time to time):
- INDEMNIFICATION
- You agree to indemnify, defend and hold harmless BH and our affiliates,
partners, officers, directors, agents, contractors, licensors, service providers,
subcontractors, suppliers, employees, from any claim or demand, including reasonable legal
fees, made by any third-party due to or arising out of your breach of these Terms or the
documents they incorporate by reference, or your violation of any law or the rights of a
third-party.
- RETURN POLICY
- We want you to be completely satisfied with your purchase. If you are not
satisfied with your Product, you may be eligible to return it under the following
conditions:
- The Product is in its original condition, unused, and undamaged.
- The return request is initiated within the specified time frame
from
the date of purchase.
- The Product is eligible for return based on any specific
exclusions
mentioned in this policy or as communicated during the purchase.
- To initiate a return, please follow these steps:
- Contact our customer support within the designated return period
and
provide the necessary details, including your order number, Product information, and
reason
for the return.
- Our customer support team will guide you through the return
process,
provide you with any required return authorization or shipping labels, and address any
additional queries you may have.
- Carefully package the Product to be returned, ensuring it is
protected
during transit.
- Ship the Product back to the designated return address within the
specified time frame, using a reputable shipping carrier and a traceable method.
- Once the returned Product is received and inspected by our team,
we
will process the refund or exchange, as per your preference and the availability of the
Product.
- Return Period: The return time frame varies depending on the type of
Product and any specific guidelines mentioned during the purchase process. Generally,
returns must be initiated within fourteen (14) days from the date of purchase. Please check
your order confirmation or contact our customer support for specific return time frame
details.
- Refund: If the returned Product meets the eligibility criteria, a refund
will be processed using the original payment method used during the purchase. Please note
that any shipping charges, taxes, or duties paid at the time of purchase may not be
refundable, depending on the applicable regulations.
- Exchanges: In the case of eligible Product returns, you may choose to
exchange the Product for an alternative item of equal or lesser value, subject to
availability. If the desired item is of higher value, you will be required to pay the price
difference.
- Return Shipping Costs: Unless otherwise specified or in cases of damaged
or incorrect
Products, return shipping costs are the responsibility of the customer. We recommend using a
reputable shipping carrier with tracking capabilities to ensure the safe return of the
Product.
- Determination: In determining the interpretation of this return policy,
eligibility of
exchange or refund of any Products and any disputes between us and you in relation thereto,
we reserve the right of final decision.
- SEVERABILITY AND WAIVER
-
In the event that any provision of these Terms is determined to be unlawful, void or
unenforceable, such provision shall nonetheless be enforceable to the fullest extent
permitted by applicable law, and the unenforceable portion shall be deemed to be severed
from these Terms, such determination shall not affect the validity and enforceability of any
other remaining provisions. 12.2 Our failure to exercise or enforce any right or provision
of these Terms shall not constitute a waiver of such right or provision.
- TERMINATION
-
The obligations and liabilities of the parties incurred prior to the termination date shall
survive the termination of this agreement for all purposes. 13.2 These Terms are effective
unless and until terminated by either you or us. You may terminate these Terms at any time
by notifying us that you no longer wish to use our Services, or when you cease using our
website. 13.3 If in our sole judgment you fail, or we suspect that you have failed, to
comply with any term or provision of these Terms, we also may terminate this agreement at
any time without notice and you will remain liable for all amounts due up to and including
the date of termination; and/or accordingly may deny you access to our Services (or any part
thereof).
- ENTIRE AGREEMENT
-
These Terms and any policies or operating rules posted by us on this website or in respect
to the Services constitutes the entire agreement and understanding between you and us and
govern your use of the Services, superseding any prior or contemporaneous agreements,
communications and proposals, whether oral or written, between you and us (including, but
not limited to, any prior versions of the Terms). Any ambiguities in the interpretation of
these Terms shall not be construed against the drafting party.
- GOVERNING LAW
-
These Terms and our Services shall be governed by and construed in accordance with the laws
of Malaysia.
- CONTACT INFORMATION
-
You may contact us at Unit 508, Block A, Phileo Damansara 1, 46350, Petaling Jaya, Selangor,
Malaysia. if you have any questions about these Terms.